| Slide 1 |
| Slide 2 |
| Slide 3 |
| Slide 4 |
| Slide 5 |
| Slide 6 |
| Slide 7 |
| Slide 8 |
| Circulations |
| OPAC Searches and Circulation |
| Circulation Rates at Service Locations |
| Circulation at Main Desk |
| Internal Use of Materials |
| Slide 14 |
| Web Pages Delivered From Library Web - October |
| Storage: Items Requested and Items in Storage |
| Storage: Types of Items Requested |
| ILLiad Everywhere
Evaluation (Fall 2001 Customers) |
| Illiad: Number of Journals Titles Needed to Deliver a Percentage of 32,664 Articles |
| Rethinking Operations and Staff Assignments |
| Staff Resources by Service Area |
| Instruction and Outreach Data |
| Slide 23 |
| LibQUAL+TM 2001 |
| Slide 25 |
| Slide 26 |
| Slide 27 |
| Slide 28 |
| Gap scores Access
Collections: Desired minus Perceived VT LibQUAL+TM 2001 |
| Slide 30 |
| Slide 31 |