Type of Document	Dissertation
Author	Herrin, Judith Mitchell
URN	etd-01292008-112254
Title	Clients' Evaluations of Lawyers: Predictions from Procedural Justice Ratings and Interactional Styles of Lawyers
Degree	PhD
Department	Sociology
Advisory Committee	Advisor Name Title Edwards, John N. Committee Co-Chair Miethe, Terance D. Committee Co-Chair Bayer, Alan E. Committee Member Kiecolt, K. Jill Committee Member Michaels, James W. Committee Member
Keywords	clients social Power Lawyers Procedeural Justice social Psychology
Date of Defense	1996-09-01
Availability	restricted
Abstract In evaluating clients’ satisfaction with their lawyers, some research indicates that clients consider the interpersonal aspect of the lawyer-client relationship just as important as the legal competence of the lawyer. The purpose of this study is to assess factors hypothesized to be involved in clients* evaluations of lawyers and the legal system. These factors are ratings of procedural justice, perceptions of lawyers interactional styles and types of social power, and clientsf demographic and legal case characteristics. Data for the quantitative analysis in this study comes from a national telephone survey of legal clients. In addition, qualitative data from responses to an open-ended question in the telephone survey and focus groups of legal clients in divorce cases are analyzed.
Files	Filename       Size       Approximate Download Time (Hours:Minutes:Seconds)     28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access  LD5655.V856_1997.H479.pdf 6.04 Mb 00:27:58 00:14:23 00:12:35 00:06:17 00:00:32 indicates that a file or directory is accessible from the Virginia Tech campus network only.

If you have questions or technical problems, please Contact DLA.