Title page for ETD etd-02132009-170945


Type of Document Dissertation
Author Kotnour, Timothy G.
URN etd-02132009-170945
Title The effect of lessons-learned sharing processes for organizational learning on decision-making performance
Degree PhD
Department Industrial and Systems Engineering
Advisory Committee
Advisor Name Title
Kurstedt, Harold A. Jr. Committee Chair
Casali, Sherry Perdue Committee Member
Kleiner, Brian M. Committee Member
Koball, Elizabeth H. Committee Member
Woldstad, Jeffery C. Committee Member
Keywords
  • management tools
Date of Defense 1995-07-05
Availability restricted
Abstract

The aim of this research was to operationalize and validate a lessons-learned sharing process for supporting organizationalleaming. I validated the process by measuring and evaluating the effects of the process on decision-making (i.e., management) petformance. The research results provide tangible evidence about the effects of a lessons-learned sharing process to support organizational learning. A lessons-learned sharing process does improve decision-making petformance as measured by decision quality.

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