Title page for ETD etd-03302010-020103
|Type of Document
||Hoehn, William Kenneth
||An integrated decision approach :combining the demand-revealing, quality function deployment, and elements of the systems engineering processes
||Master of Science
||Industrial and Systems Engineering
|Fabrycky, Wolter J.
|Koelling, Charles Patrick
|Kurstedt, Harold A. Jr.
|Date of Defense
This research provides an Integrated Decision Approach which makes
operational a three step-decision process applicable to the development of
publicly used systems. The research is important because solution approaches
typically used for these types of problems have been inefficient, thus resulting in
the consumption of large amounts of public resources. The Integrated Decision
Approach enables group decision making when: (1) a definite number of users
exists, (2) users pay all costs associated with the system, and (3) users may not
use an alternate system once the system begins operation. Decision making is
enabled by the Demand-Revealing Process, a decentralized decision mechanism,
while feasible alternatives are developed through elements of the Systems
Engineering Process and the Quality Function Deployment Process if necessary.
It is demonstrated through an hypothetical example that: (1) these three
processes, when taken in a proper sequence, will enable decision making which
meets the three stated conditions, (2) the Demand-Revealing Process will
provide better results when applied within the Integrated Decision Approach,
(3) face validity of the Integrated Decision Approach can be established. Thus,
further research may show that the Integrated Decision Approach may be
employed to solve these type of public sector problems. In addition, Demand-Revealing
Processes may gain greater acceptance due to improved results when
applied in proper sequence within the Integrated Decision Approach.
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