Type of Document	Master's Thesis
Author	Cho, Michelle Mi Kyong
URN	etd-04122010-083424
Title	Preliminary system design and plan for the initial implementation of total quality management in an engineering services firm
Degree	Master of Science
Department	Systems Engineering
Advisory Committee	Advisor Name Title Harmon, L. Kenneth Jr. Committee Chair Blanchard, Benjamin S. Jr. Committee Member Weissman, Gary H. Committee Member
Keywords	Business communication.
Date of Defense	1991-02-17
Availability	restricted
Abstract see document
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