

Type of Document Master's Thesis Author Colaso, Vikrant Author's Email Address vcolaso@vt.edu URN etd-05232003-143928 Title A Usability Problem Inspection Tool: Development and Formative Evaluation Degree Master of Science Department Computer Science Advisory Committee
Advisor Name Title Hartson, H. Rex Committee Chair McCrickard, Donald Scott Committee Member Pérez-Quiñones, Manuel A. Committee Member Keywords
- UAF
- UEM
- Usability evaluation method
- UPI
- UPI tool
Date of Defense 2003-04-18 Availability unrestricted Abstract Usability inspection methods of user interaction designs have gained importance as an alternative to traditional laboratory-based testing methods because of their cost-effectiveness. However, methods like the heuristic evaluation are ad-hoc, lacking a theoretical foundation. Other, more formal approaches like the cognitive walkthrough are tedious to perform and operate at a high-level, making it difficult to sub-classify problems.
This research involves the development and formative evaluation of the Usability Problem Inspection tool – a cost-effective, structured, flexible usability inspection tool that uses the User Action Framework as an underlying knowledge base. This tool offers focused inspections guided by a particular task or a combination of tasks. It is also possible to limit the scope of inspection by applying filters or abstracting lower level details.
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