Title page for ETD etd-06062008-162354


Type of Document Dissertation
Author Cha, Suk-Bin
URN etd-06062008-162354
Title Service orientation discrepancy between managers and employees and its impact on the affective reactions of employees :a case study of casual restaurant segment
Degree PhD
Department Hospitality and Tourism Management
Advisory Committee
Advisor Name Title
Khan, Mahmood A. Committee Chair
Chon, Kye-Sung Committee Member
Evans, Michael R. Committee Member
Minish, Roberta M. Committee Member
Murrmann, Suzanne K. Committee Member
Keywords
  • job satisfaction
  • role ambiguity
  • role conflict
  • organizational commitment
Date of Defense 1995-07-17
Availability restricted
Abstract
see document
Files
  Filename       Size       Approximate Download Time (Hours:Minutes:Seconds) 
 
 28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access 
[VT] LD5655.V856_1995.C43.pdf 5.57 Mb 00:25:47 00:13:15 00:11:36 00:05:48 00:00:29
[BTD] next to an author's name indicates that all files or directories associated with their ETD are accessible from the Virginia Tech campus network only.

Browse All Available ETDs by ( Author | Department )

dla home
etds imagebase journals news ereserve special collections
virgnia tech home contact dla university libraries

If you have questions or technical problems, please Contact DLA.