Type of Document Dissertation Author Jones, Kenneth D. URN etd-06062008-170811 Title Occupational stress :a study of stress levels as perceived by selected employees related to situational and dispositional stress Degree Doctor of Education Department Educational Administration Advisory Committee
Advisor Name Title McKeen, Ronald L. Committee Co-Chair Richards, Robert R. Committee Co-Chair Conley, Houston Committee Member Fortune, Jimmie C. Committee Member Turner, Helen W. Committee Member Underwood, Kenneth E. Committee Member Keywords
Date of Defense 1992-04-05 Availability restricted AbstractEvidence from studies related to the workplace
(Ziemenski, 1981 and Knautz, 1982) suggest that occupational
stress is a causal factor in job-related illnesses such as
coronary heart disease, psychoneurotic and personality
disorders, and migraine headaches. II In addition to
physiological problems resulting from stress almost every
psychosocial variable of importance is affected by stress in
the workplace, including productivity, morale, and the
.psychological well-being of workers" (Ivancevich and Matteson,
Cooper and Marshall (1975) proposed two central features
of stress at work, the interaction of which determines either
coping or maladaptive behavior and stress related disease: (1)
the characteristics of the persons (dispositional) and (2) the
potential sources of stress in the work environment
There is a growing need to use stress responses to cope
with stressful situations encountered in occupations. In
order to fulfill their responsibilities, employees should be
aware of stressors that develop. The methods utilized in this
study should provide an approach to identifying stressors and
assessing counterproductive job situations.
The purpose of this study was to measure and compare the
degrees of stress experienced by administrators, teachers I and
support personnel of the District of Columbia Public School
System to selected occupational factors.
This study utilized a descriptive research methodology
and survey technique to gather data from a sample population
of employees of the District of Columbia Public School System
including: (a) administrators, (b) teachers, (c) support
personnel f including engineers and clerical support personnel.
It was hypothesized that: (1) there is no statistically
significant difference in stress levels of administrators,
teachers, and support personnel as measured by responses to
measurements of perceived occupational stressors (change,
clarity, tedium, control, intensity and conflict) according to
reported situational and dispositional factors. Analysis of
Variance procedures and Pearson Moment Correlation were used
to test the hypothesis. Data for the study were obtained from
five high schools in the District of Columbia.
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