Title page for ETD etd-08252008-162924
|Type of Document
||Hall, Margery J.
||Task based performance feedback and subsequent worker performance
|Hauenstein, Neil M. A.
|Foti, Roseanne J.
|Harvey, Robert J.
|Hinkle, Dennis E.
|Johnson, Ronald D.
|Date of Defense
Recent task based performance feedback research
has concentrated on investigation of the effects of
feedback message characteristics to explain variance
in individual's post feedback predicted performances.
Results of this research have not been well integrated
within existing performance feedback models. The
present study was conducted to assess the differential
effects of feedback message content and feedback
message characteristics on real subsequent task
performance. Results of the present study indicate that
feedback message content, not characteristics, is the
critical factor in improving subsequent performance.
However, the subject's perception of certain feedback
message characteristics is important in influencing
subsequent performance via the subject's overall
perception/acceptance of the feedback message (Ilgen,
et al., 1979). Results also indicate that an additional
5% of the variance in subsequent performance can be
explained by incorporating a measure of Locke, et al.'s
(1981)goa1 setting into the desire/intention to
respond to feedback components of the Ilgen, et a1.
feedback model, when subjects are asked to articulate
their behavioral plans for future task performance.
Results are discussed within the framework of current
feedback models and future research needs.
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