The Measurement and Evaluation of Performance of Urban Transit Systems: The Case of Bus Routes
Chintan H. Sheth
(ABSTRACT)
The issues of performance measurement and efficiency analyses for transit industries have been gaining significance due to severe operating conditions and financial constraints in which these transit agencies provide service.
In this research, we present an approach to measure the performance of Urban Transit Networks, specifically, bus routes that comprise the network. We propose a math programming model that evaluates the efficiencies of bus routes taking into consideration, the service providers, the users and the societal perspectives. This model is based on Data Envelopment Analysis (DEA) methodology and derives from Network Theory, Network Modeling in DEA, Goal Programming & Goal-DEA and 'Environmental' Variables.
This approach enables the decision maker to determine the performance of its units of operations ('bus routes' in our case), optimally allocate scarce resources and achieve target levels for 'externality' variables for these bus routes and for the whole network. We further recommend modifications to the model, for adaptation to other modes of transportation as well as extend its applicability to other applications/scenarios.
