Type of Document	Dissertation
Author	Lawrence, Harriet Vee
URN	etd-10032007-171530
Title	The effects of training in feedback on managers' attributional bias and perceived effectiveness of their work groups
Degree	Doctor of Education
Department	Adult and Continuing Education
Advisory Committee	Advisor Name Title No Advisors Found
Keywords	Attribution (Social psychology)
Date of Defense	1992-08-05
Availability	restricted
Abstract Problematic situations involving managers and employees can be dysfunctional in the work setting. Resolution of these problems often requires giving feedback that is specific, empathic, and in a spirit of inquiry. This research tested the effects of a learning intervention designed to intercept attributional bias and untested inference through training in feedback. An experimental field study was conducted in a large municipal government to address manager-subordinate feedback. Pre and post test measures were used to answer three research questions: What are the effects of training in feedback on managers' (1) perceived effectiveness of their work groups, (2) attributional bias of their Least Effective Subordinate, and (3) use of feedback skills with employees.
Files	Filename       Size       Approximate Download Time (Hours:Minutes:Seconds)     28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access  LD5655.V856_1992.L397.pdf 7.58 Mb 00:35:06 00:18:03 00:15:47 00:07:53 00:00:40 next to an author's name indicates that all files or directories associated with their ETD are accessible from the Virginia Tech campus network only.

If you have questions or technical problems, please Contact DLA.