Title page for ETD etd-10032007-171935


Type of Document Dissertation
Author Cho, Wonae
URN etd-10032007-171935
Title A case study :creating and sustaining competitive advantage through an information technology application in the lodging industry
Degree PhD
Department Hospitality and Tourism Management
Advisory Committee
Advisor Name Title
Olsen, Michael D. Committee Co-Chair
Sumichrast, Robert T. Committee Co-Chair
Kasavana, Michael L. Committee Member
Kwansa, Francis A. Committee Member
Tse, Eliza C. Committee Member
Keywords
  • lodging industry
  • competitive advantage
  • sustaining competitive advantage
  • information technology
  • resource based view of the firm
Date of Defense 1996-09-26
Availability restricted
Abstract
The use of information technology (IT) is becoming an essential component

within the commercial sector. While large number of companies have adopted IT

applications to achieve competitive advantage, and number of studies have been done on

competitive advantage through an IT application, it is not clear what the impact of an IT

application on competitive advantage is. The purpose of this study was to examine the

impact of an IT application on competitive advantage and how to create and sustain

competitive advantage through an IT application.

For that purpose, this study adopted Sethi and King's (1994) instrumental tool,

while the theory of resource based view of the firm (RBV) was the theoretical

underpinning for the investigation of how to create and sustain competitive advantage

through an IT application. In other words, this study examined how an IT application

impacts the seven dimensions which are attributes of competitive advantage through an

IT application, and how a firm's resources and capabilities, which are measured in three

dimensions. moderate the impact of an IT application on competitive advantage. The

three dimensions were identified from the review of literature concerning on the theory of RBV.

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