Title page for ETD etd-12072001-101132


Type of Document Dissertation
Author Anderson, Myron R.
Author's Email Address myron@vt.edu
URN etd-12072001-101132
Title An Examination of Nonverbal Cues Used By University Professors When Delivering Instruction in a Two-Way Video Classroom
Degree PhD
Department Instructional Technology
Advisory Committee
Advisor Name Title
Burton, John K. Committee Chair
Jones, Roy S. Committee Member
Lockee, Barbara B. Committee Member
Magliaro, Susan G. Committee Member
Moore, David Michael Committee Member
Keywords
  • distance education
  • instructional delivery
  • technology
  • nonverbal communication
  • two-way video
Date of Defense 2001-10-10
Availability unrestricted
Abstract
Abstract

Title: An Examination of Nonverbal Cues Used By University Professors When Delivering Instruction in a Two-Way Video Classroom

As the education field further embraces technology and the classroom develops a distance component, more and more colleges and universities are delivering classes via two-way video. Research has established that nonverbal cues exist and play a significant role in classroom instruction (Arnold & Roach, 1989; Cyrs, Conway, Shonk, & Jones, 1997; Rosenthal & Jacobson, 1968). The growing popularity of two-way video and the fundamental concepts of communication, establishes a parallel between traditional classroom and two-way video instruction delivery. This parallel and the established effect that nonverbal cues have on instructional delivery support the need to study nonverbal communication in a two-way video classroom.

Descriptive observation of six instructors, each teaching five 50-minute lectures, produced the data for this preliminary study. The nonverbal cues were recorded using the Two-way Video Nonverbal Cue Observation Instrument (TV-NCOI). The TV-NCOI consisted of seven nonverbal communication categories and 22 variables used to identify and quantify professor's nonverbal cue use in two-way video instructional delivery.

Frequency response, common themes, and nonverbal cue delivery observations, collected by the TV-NCOI, were used to answer the research questions; what nonverbal cues are used by university professors when delivering instruction in a two-way video classroom? The results suggest that professors in engineering and chemistry, the two focused disciplines, heavily used nonverbal cues when delivering instruction in a two-way video classroom. However, the majority of these cues have a technical delivery base. The traditional classroom nonverbal cues of board pointing, material pointing, and accent gestures are delivered via computer cursor, two-way video camera, and software applications in the two-way video classroom. More specifically, 87% on the nonverbal cues used in instructional delivery had a technological connection and only 13% of the nonverbal cues used were without a technical delivery base.

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