Type of Document Dissertation Author Martin, Brenda L. Author's Email Address email@example.com URN etd-31598-144937 Title Computer Anxiety Among Virginia Cooperative Extension Field Personnel Degree PhD Department Vocational and Technical Education Advisory Committee
Advisor Name Title Hillison, John H. Committee Chair Barrett, J. David Committee Member Fortune, Jimmie C. Committee Member Walson, Chris Committee Member Keywords
- COMPUTER ANXIETY
Date of Defense 1998-04-01 Availability unrestricted AbstractExtension professionals must have easy access to and knowledge of emerging
technologies to deliver programs more efficiently and effectively. With the increasing use
of computer technology comes an increasing number of individuals who have computer
anxiety. This study examined selected variables as predictors of computer anxiety. Data
were collected from 402 Virginia Cooperative Extension field personnel. The personnel
included Agricultural and Natural Resources agents, Family and Consumer Sciences
agents, 4-H agents, technicians, and secretaries. A modified version of Oetting's 1983
Computer Anxiety Scale (COMPAS) was used to determine the computer anxiety levels.
For this instrument, an internal consistency reliability of Cronbach's alpha r = .95
resulted from this study. The survey results were analyzed using the Statistical Package
for the Social Sciences (SPSS). The overall mean score for the respondents to this study
was 101.68, on a 200 point scale, which was interpreted using the COMPAS manual to indicate that only 20% of the Virginia Cooperative Extension personnel were "anxious" or
"very anxious." Regression analysis indicated that time per day using a computer, years
with Extension, and age were the significant variables related to anxiety. Increased
computer use reduced but did not entirely eliminate computer anxiety.
A profile of a respondent who was relaxed about computer use included being age
20 to 29, a secretary, and using a computer more than two hours per day. A person
anxious about computer use was middle aged (40 and over), a technician, and used the
computer less than two hours per day. The results indicated that the more a respondent
used the computer per day the less anxious they were. A large number of personnel used
the computer to compile and produce educational material and to communicate with
The Virginia Cooperative Extension administration should direct their attention
regarding computer training to respondents who are 40 years of age and older and are
technicians. To reduce computer anxiety, personnel should be provided with in-service
training emphasizing computer applications.
Additional research could identify why technicians have higher levels of computer
anxiety. Further study could identify other variables that may be related to computer
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