Type of Document Dissertation Author Kunder, Linda Holder Author's Email Address lhkunder@aol.com URN etd-32098-161240 Title Employees' Perceptions of the Status and Effectiveness of the Training and Development System and of the Value of Training and Development Degree Doctor of Education Department Adult and Continuing Education Advisory Committee
Advisor Name Title Wiswell, Albert W. Committee Chair Cline, Marvin Gerald Committee Member McKeen, Ronald L. Committee Member Pierce, Richard Committee Member Stubblefield, Harold W. Committee Member Keywords
- training and development effectiveness
- status of training and development system
- training and development system
Date of Defense 1998-04-14 Availability unrestricted Abstract This study examines employees' perceptions of the training and development system in alarge Federal government agency. Data come from a database built from a survey with over 3800
respondents. The survey is representative of five populations: executives, managers, supervisors,
professional/ administrative and technical/clerical support staff.
The survey instrument used to measure employee' perceptions of the training and
development system consisted of 68 items in three sections. Section I addressed demographic
data, Section II addressed respondents' overall satisfaction with training and development and
their perceptions of the training and development system's achievement of elements of effective
training and development practice, and Section III addressed the content of training and training
delivery methods. Sections II and III employed a Likert scale for respondents' rating of indicators
of satisfaction with training and development and respondents' perceptions about the effectiveness
of the training and development system.
This study provides conclusions about the factor structure underlying the indicators in the
survey. It describes the relationships among employees' perceptions of the status and
effectiveness of the training and development system and their perceptions of the value of training
and development. The study also presents recommendations for further study and for training and
development practice.
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