Roanoke Times Copyright (c) 1995, Landmark Communications, Inc. DATE: TUESDAY, March 13, 1990 TAG: 9003133342 SECTION: VIRGINIA PAGE: B-1 EDITION: METRO SOURCE: ROSENBERG NEW RIVER VALLEY BUREAU DATELINE: RADFORD LENGTH: Medium
It's not that she hasn't done a good job at work. She's been on a production line at AT&T's Fairlawn plant for eight years and hasn't missed a day. And it's not that she doesn't have the education needed for most manufacturing jobs. She graduated from high school and has taken a few college courses.
But Crockett, 38, worries that a low score on an aptitude test now required by many companies will keep her from finding work. She's so afraid, in fact, that she hasn't even signed up to take the 2 1/2-hour test offered at New River Community College by the Virginia Employment Commission.
Most large industries in Western Virginia, including Corning Inc. and Federal Mogul in the New River Valley, now rely on the test to narrow the growing list of applicants for the few jobs available.
Grove Worldwide Manufacturing, which opens a Salem plant this fall that could eventually employ 1,000, also is using the test.
With the job market suddenly flooded as more than 1,300 New River Valley workers are losing jobs, the test has assumed new significance.
When the job market has been good and has absorbed all available workers, companies hired people who scored in the 20s on the test, said Melvin Fiel, job services coordinator at the VEC in Radford. But these days, when applicants stand in lines that sometimes stretch out the door of the employment office, workers who receive high scores and meet other required criteria are recommended for the jobs.
"I saw how the others were doing," Crockett said. "There are people here with the same backgrounds that I have that are flunking the test."
Officials at the VEC say no one really passes or fails the test, but those with the highest scores are snatched up first.
"If you don't have something to get your foot in the door - and that test score does it - they'll never hear from you," said an AT&T production worker from Pulaski County. The worker didn't want her name used because she soon will be looking for a new job.
"You can have a good recommendation and a good resume, but that doesn't help," she said.
Bill Burton, president of Communication Workers of America Local 2261, said workers who haven't been in school for a while are having a hard time with the test.
"They're convincing themselves they'll have a problem before they even take it," he said.
Gladys Ingram, 52, said: "If the young people are taking it and failing it, you can imagine how I'm gonna do. I haven't taken it. I'm afraid to."
Company and employment officials admit the test isn't perfect, but they say it's a proven predictor of job aptitude - more so than an interview or work experience.
"It's a fair test," said John Kuhn, director of test research for the state employment commission. "There are going to be people that do not test well, but we've not found significant numbers of them throughout the years. If a company has 5,000 people standing outside its door, it has to have some objective way of screening people."
Kuhn said the test only can tell if a person has aptitude. "It can't predict what he'll do with it."
Fiel, with the employment commission's Radford office, said a low score doesn't necessarily mean a worker can't handle a job. But "just because someone has worked 20 years as a welder doesn't mean he's a good welder, either."
More and more companies have begun using the test in the past two to three years. Company officials here may look at other criteria, such as interviews and work records, but they agree the test is a\ good first screening of applicants.
Hall said he doesn't rule out hiring employees who score low on the test. "But when we say [to the VEC] we want the best-quality applicants, we do get the higher scores. I understand the frustration of someone who'd score in the teens and not be referred for higher-paying jobs."
Companies that require the test in the area, according to the VEC, also include Hercules, Hoescht Celanese, Litton Poly-Scientific, Electro-Tec and Hubbell Lighting.
"There's not a whole lot of work out there that can match the income we're making now," said Mike Shockley, an AT&T worker from Pulaski County. He said the larger companies with the better benefits require the test.
Ron Chaffin, director of continuing eduction at the community college, said there's no real way to study for the test, and that teaching to the test would be wrong.
"For the employees, it's a worrisome thing," said Jay Walters, director of manufacturing at AT&T. "A lot of people are nervous."
by CNB