Roanoke Times Copyright (c) 1995, Landmark Communications, Inc. DATE: THURSDAY, March 22, 1990 TAG: 9003221741 SECTION: EXTRA PAGE: E-3 EDITION: METRO SOURCE: Tammy Poole DATELINE: LENGTH: Medium
A: Quickline contacted the company about your inquiry.
The records show that your order was shipped Nov. 19, but since you have not received it, the company is reshipping it, said Betty Brown, customer service representative. Allow two to three weeks for delivery, Brown said.
Infant pillows recalled
One manufacturer of infant pillows and cushions the federal government said was involved in the suffocation of 10 babies in two years said it voluntarily removed its product from stores earlier this year.
Leo Hollander, owner of Hollander Home Fashions of Newark, N.J., said the company stopped making its "Mother's Helper Cushion" in January and told distributors to remove them from stores.
Infant pillows have been linked to the deaths, including seven since June.
The company voluntarily recalled 400,000 cushions, but Hollander said his company does not believe that its product is responsible for the death of any infant.
"The product labeling warns parents never to leave their children unattended," he said. The company did not recall cushions bought by consumers.
Quickline helps consumers get service, information and refunds of more than $25. Mail complaints, questions to Quickline, Roanoke Times & World-News, Box 2491, Roanoke name, address, phone number and photocopies of documents such as canceled checks, receipts or credit-card statements. Documents cannot be returned; complaints cannot be taken by phone. Questions not selected for use in the column will not be answered personally.
by CNB