ROANOKE TIMES

                         Roanoke Times
                 Copyright (c) 1995, Landmark Communications, Inc.

DATE: THURSDAY, February 21, 1991                   TAG: 9102210051
SECTION: EXTRA                    PAGE: E-6   EDITION: METRO 
SOURCE: Tammy Poole
DATELINE:                                 LENGTH: Short


COMPANY PROMISES REFUND FOR SANDALS

Q: I ordered $149.69 worth of merchandise from Old Pueblo Traders in Tucson, Ariz., some time ago.

I received part of the merchandise, but did not receive a pair of sandals. I've contacted the company, but nothing has been done. - Mildred Meador, Goodview

A: Quickline contacted the company about your complaint and learned that the company made an error. The sandals you ordered were not shipped, said Laura Yost, a customer service representative. Because that item no longer is available, a refund of your $42 should arrive within two weeks, Yost said. If you do not receive it, contact Quickline again.

Term `fresh' misused

The Food and Drug Administration is telling all food manufacturers that misuse of the term "fresh" will lead to enforcement action against them.

The notice, published Feb. 11 in the Federal Register, follows FDA warnings to the makers of a pasta sauce and two brands of orange juice who used "fresh" in their labels although the products were made from concentrates.

In the latest notice, the agency said it is surveying and reviewing all food labels on the market. Until a final rule is made, decisions on enforcement actions against products touted as "fresh" will be made on a case-by-case basis based on consideration of whether the claim is misleading, said the notice.

The term "fresh" should not be applied to any heat-treated or chemically processed foods, the agency said.



 by CNB