Roanoke Times Copyright (c) 1995, Landmark Communications, Inc. DATE: SATURDAY, May 22, 1993 TAG: 9305220084 SECTION: BUSINESS PAGE: A-4 EDITION: METRO SOURCE: DATELINE: WASHINGTON LENGTH: Short
Public Citizen, Consumer Federation of America, the Center for Auto Safety and the National Consumer's League wrote Domino's owner, Tom Monaghan, this week saying the guarantee "threatens Domino's drivers, pedestrians and other motorists." A Domino's spokesman said he had not seen the letter.
The letter says Monaghan could follow the example of a Spokane, Wash., Domino's franchise that changed its policy as a cost-saving move a year ago. The franchise still offers 30-minute delivery, but it no longer gives a rebate if drivers are late. "It takes a lot of pressure off these drivers," Mestrich said.
Domino's has long contended the guarantee is not dangerous, saying it puts its drivers through training that stresses safety.
Earlier this month, Domino's reached a $2.8 million settlement with the family of an Indiana woman killed by a pizza truck allegedly speeding to meet a 30-minute deadline. - Associated Press
by CNB