ROANOKE TIMES

                         Roanoke Times
                 Copyright (c) 1995, Landmark Communications, Inc.

DATE: TUESDAY, November 29, 1994                   TAG: 9411290100
SECTION: BUSINESS                    PAGE: B8   EDITION: METRO 
SOURCE: 
DATELINE:                                 LENGTH: Medium


IN BUSINESS

Trigon extends refund deadline

Trigon Blue Cross Blue Shield will extend by a month the deadline for policyholders to apply for coinsurance refunds under a state-ordered program announced in September. The new deadline is Jan. 7.

The company will inform customers of the new deadline in newspaper advertisements to appear Wednesday.

The ads feature a full-size, cut-out refund form and point out that Trigon customers need to fill in only four blanks on the form: name, address, policyholder identification number and signature. Trigon staff will conduct the research necessary to process the claims.

Policyholders also may continue to use the original pre-printed refund forms, which are available by calling toll-free to 1 (800) 422-4662.

Through Sunday, Trigon had received 79,292 refund claim forms.

The refund program resulted from a state investigation of how Trigon computed policyholder copayments after it negotiated discounts from health care providers. The refunds apply to inpatient and outpatient services at hospitals, skilled-nursing facilities, home health agencies, substance abuse centers and the like between 1984 and 1993. It does not apply to charges for physicians, medical equipment, prescription drugs or dental services.

- Staff report

Bank of Buchanan branch in Troutville

Bank of Buchanan said Monday it has received approval from the Virginia Bureau of Financial Institutions to establish a branch at Lee Highway (U.S. 11) and Mountain Pass Road (Virginia 652) in Troutville.

Watts Steger, president of the bank, said it will erect a temporary modular branch at the site within 30 days.

Bank of Buchanan has assets of $68 million, 35 employees and other locations at Buchanan, Daleville and Eagle Rock.

- Staff report



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