ROANOKE TIMES

                         Roanoke Times
                 Copyright (c) 1995, Landmark Communications, Inc.

DATE: TUESDAY, May 30, 1995                   TAG: 9505310020
SECTION: EXTRA                    PAGE: 3   EDITION: METRO 
SOURCE: DAVID BUTLER
DATELINE:                                 LENGTH: Medium


TELEPHONE HEADSETS HELP LEVERAGE TIME

Q: I operate a small business from my home. Because I spend so much time on the phone, a friend suggested a telephone headset. Do I need a special telephone to use a headset? I can't afford to replace my phone system.

A: With today's hectic lifestyles, who isn't guilty of trying to juggle several tasks while talking on the phone? This could mean keying in data, reaching for a file or using the calculator. Most people don't realize that cradling a phone between the neck and shoulder to free up the hands can cause headaches and neck pain, eventually leading to more serious problems.

Anyone who spends an hour or more on the phone each day should invest in a headset. Even someone who's not inclined to cradle the phone will appreciate the comfort, convenience and freedom a headset provides. The most familiar style has an earpiece and microphone boom supported by a headband. Over-the-ear models, which have no headband, weigh less than 1/2 ounce!

Headsets are available that will work with nearly all consumer and most business phones. The most common design includes a small amplifier that connects between the telephone base and the handset. The amp typically has a volume control, mute button and handset/headset toggle switch. Unless the phone is designed specifically for a headset, you must still lift the handset in order to use the phone.

If the handset on your phone is permanently wired, you'll need to choose a model that connects between the telephone and the telephone line (single line only). Or you can get a headset that has its own keypad. Since it's actually a complete telephone, compatibility is not an issue. You can clip the keypad unit to your belt and use an extra-long hook-up cord.

With prices starting under $50, headsets are gaining popularity with consumers. Imagine how much time you'd save if you could take care of household chores while talking on the phone. You could put away the groceries or wash the dishes - all while catching up on your call list. Some models have a background noise cancellation circuit so the other person won't discover your ploy!

If you need even more mobility, a cordless headset may be the answer. You'll be amazed at what you can accomplish when you eliminate the cord! Of five wireless models currently available, three are complete telephones with a portable keypad unit. The base unit simply plugs into the telephone line. The other two models are designed to work with an existing phone.

Wireless telephone headsets have a limited range - typically 50 feet. While this is fine for most situations, one manufacturer recognized the need for a long-range headset. It came up with a unique solution: a 900-MHz cordless phone with a headset jack. Simply plug in the headset and slip the phone into a belt holster. The modified all-digital phone has a range of up to a thousand feet!

Other companies are finding creative ways to use headsets with personal computers. One company's headset plugs into a standard fax/modem. Using any communications program, you can answer, dial or switch between data and voice. Another company makes a PC keyboard with a built-in telephone (includes headset). The unique number keypad supports both "10-key" and telephone dial modes.

To receive a list of companies that manufacture corded and cordless telephone headsets, please send $1.50 and a self-addressed envelope to David Butler F-512, Department TWN, 14713 Pleasant Hill Road, Charlotte, N.C. 28278-7927. The list includes toll-free phone numbers and a summary of each company's products.

Q: Can you supply contact information for a trade or professional association that can refer me to home systems dealers in my area?

A: You can reach the Home Automation Association at 202-223-9669 or the Custom Electronic Design & Installation Association at 800-CEDIA-30. CEDIA's roots are in multi-room audio and home theater.



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