The Virginian-Pilot
                             THE VIRGINIAN-PILOT 
              Copyright (c) 1994, Landmark Communications, Inc.

DATE: Saturday, September 17, 1994           TAG: 9409160001
SECTION: FRONT                    PAGE: A14  EDITION: FINAL 
TYPE: Letter 
                                             LENGTH: Short :   21 lines

RUDE, INAPPROPRIATE

The otherwise well-written report about Trigon refers to Mr. Haeckel (the Blue Cross policy holder who noticed that his 20 percent payment was based on an inflated charge) as ``pronounced appropriately enough heckle.'' This rude remark suggests prejudice in favor of Trigon. If one procedure for one policyholder resulted in a $77.20 overcharge and if, as the report stated, Trigon covers 1.8 million Virginians, heckle seems very inappropriate.

NATHALIE KRUP

Norfolk, Sept. 11, 1994 by CNB