THE VIRGINIAN-PILOT
Copyright (c) 1996, Landmark Communications, Inc.
DATE: Friday, April 26, 1996 TAG: 9604260484
SECTION: BUSINESS PAGE: D1 EDITION: FINAL
SOURCE: BY CATHERINE O'BRIEN, ASSOCIATED PRESS
LENGTH: Short : 37 lines
ILLUSTRATION: To call for Info:
(800) 392-FORD
Ford owners who are unsure whether their vehicle has been
recalled or are unsure of what steps to take to have the work done
should call 1 (800) 392-FORD. After making sure your vehicle has
been recalled, Ford advises the following:
Call a local dealer and schedule the service. The work should
only take 30 minutes or so, but with high-volume recall dealers may
be too overwhelmed to handle unscheduled work.
If you had read about the problems and paid for the work on your
own, it probably cost you about $100. Ford will reimburse you for
that.
Beware of the problem. If your car has a faulty ignition switch,
spokesman John Harmon says the fire will begin slowly, putting off a
lot of smoke, giving the driver and passengers ample time to get out
of the vehicle.
Ford began sending official recall letters to customers today,
but it may take several weeks to notify everyone.
KEYWORDS: RECALL by CNB