The Virginian-Pilot
                            THE VIRGINIAN-PILOT  
              Copyright (c) 1996, Landmark Communications, Inc.

DATE: Tuesday, September 3, 1996            TAG: 9608300003
SECTION: FRONT                   PAGE: A14  EDITION: FINAL 
TYPE: Letter 
                                            LENGTH:   19 lines

STUCK IN TRAFFIC

Over two hours waiting in eastbound tunnel traffic!

The waiting and backups have been worse in recent years. Yes, the traffic may be heavier, but what are the major causes? Is there a watchdog group monitoring the effectiveness of VDOT's handling of the tunnel?

How well staffed are they? What is their response time during peak hours? Is there a record of backups with causes that is being recorded to determine how better to handle these situations?

Can someone convince me that the Hampton Roads Bridge-Tunnel is not handled by a bunch of morons?

DANA HAMMOND

Virginia Beach, Aug. 27, 1996 by CNB