Roanoke Times

& World-News

Business: Sunday, June 30, 1996

• GREAT SUCCESS HASN'T CHANGED TOOTSIE ROLL A LICK IN 100 YEARS
• BLACK BUSINESS DIRECTORIES TAKE AIM AT A NICHE MARKET
• INCENTIVES TO LURE BUSINESSES COME AT A PRICE, BUT THE PAYOFF MAY BE IN THE JOBS THEY CREATE
• TAKING THE DREAD OUT OF THE ANNUAL-REVIEW PROCESS
• TAXPAYERS AREN'T ALWAYS TOLD WHAT THEY'RE PAYING
• FIELDING COMPLAINTS DOESN'T HAVE TO BE CONFRONTATIONAL
• TIPS FOR EFFECTIVE PERFORMANCE REVIEWS
• CORNELISON TO HEAD BAR ASSOCIATION
• A MOVE TO OUTLAW SUBSIDIES